It is imperative that all clients both old and new have a thorough understanding of our policies & procedures. Your advanced knowledge and understanding helps us significantly manage the M.E.T.S.
All of our business is done exclusively via phone, fax internet & mail. We don't accept personal appointments. Under no circumstances, whatsoever.
If it is your desire to deal face-to-face with us, then we strongly suggest that you reconsider your choice of Ty Associates because our strategy of maximizing our time will increase our business opportunities.
Ty Associates dependency on its volume of clients forces us to place such restrictions. As the saying goes, a chain is only as strong as its weakest link. Our clients and/or potential clients have understood and accepted this condition.
If despite our policies & procedures you prefer and/or need to come to us you will have surcharges included within our fee for services rendered.
Currently, surcharges are in place for: (1) Personal visits to Ty Associates or by Ty Associates and (2) pertaining to income tax preparation, a previous years client who doesn't complete their business with us before march 31st of any tax year is officially considered by us to be a procrastinator.
After March 31st is not the proper time-frame to handle tax matters. Procrastination equates to starvation. Please file as early as humanly possible. There are so many options that may be available for you where you can have your tax preparation fees automatically deducted from within the federal refund and there are no out-of-pocket expenses which is a common excuse for procrastination.
Note: If you plan to refer anyone to Ty Associates, please explain to them in detail of our dedication to the exclusive use of phone, fax & mail.